Privacy Statement

Below we provide information about the security and privacy of the Carbis Bay Holidays web site. We want all our customers to be confident using our site, particularly the use of personal information.

Carbis Bay Holidays is committed to ensuring the privacy of all our customers. All information is collected and processed in accordance with the UK's Data Protection Act 1998. Carbis Bay Holidays's Privacy Policy only applies to the Carbis Bay Holidays web site and does not apply to the practices of companies that Carbis Bay Holiays does not own or control, or to people that Carbis Bay Holidays does not employ or manage.

Cookies and Website Data

When you browse our website some specific information is sent to our server. This data includes the unique IP Address allocated to your computer and the nature of the data requested. We retain this data in log files and use it to study the performance of our website and user behaviour. We do not use the IP Address for any purpose however we retain the right to do so in identifying the origin of any unusual activity on our website.

During the course of any visit to the Carbis Bay Holidays website, one or more ‘cookies’ may be downloaded to your computer that can be used to identify your browser between visits and record how you first arrived at our site. Cookies do not contain personal information and a cookie cannot read data from your computer. The primary use of cookies on our site is to remember the properties you have shortlisted to look at later and also to ensure that the properties shown when searching are shown in the same order for you to make things easier.

Most browsers provide the facility to view and delete cookies. You can choose to be warned when a cookie is created and even turn off cookies in your browser but please remember you may be unable to take advantage of some of the features available on the website if you do so.

The Data Protection Principles

Anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be:

1. Fairly and lawfully processed
2. Processed for limited purposes
3. Adequate, relevant and not excessive
4. Accurate
5. Not kept longer than necessary
6. Processed in accordance with the data subject's rights
7. Secure
8. Not transferred to countries without adequate protection.

Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. With processing, the definition is far wider than before. For example, it incorporates the concepts of 'obtaining', holding' and 'disclosing'.

Use of Personal Information

We will never send unsolicited email and we will only send you information about our services if requested by you to do so.

We will not disclose information regarding our clients to third parties unless the client has first given their consent.

Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose.

If you have any concerns about privacy matters please contact us.

This privacy policy only covers the Carbis Bay Holidays web site, other links within this site to other web sites are not covered by this policy.

We use cookies for collecting user information from the site. However, we will not collect any information about you except that required for ensuring a high level of service.

Our system automatically collects your IP address. If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9. This information is stored in our database log and may be referred to in case of any dispute.