“Sea Blue was a lovely apartment in a prime spot in Carbis Bay.”
The apartment was spacious and well equipped, the beds comfortable and relaxing, but I felt a few things let it down.
...
The apartment was spacious and well equipped, the beds comfortable and relaxing, but I felt a few things let it down.
I was disappointed that the jacuzzi bath was not very clean (we didn't use it after filling it up (twice) and turning on jets to find that the jets pumped out filmy residue that is left by water - like you get in washing machine powder dispensers) and that it seemed to be stained around plughole. We used the ensuit bathroom which smelt damp.
The TV in twin bedroom didn't work, not a big issue but twin room WAS advertised as having TV.
I was expecting Sky Blue to be amazing but was sadly disappointed by the above issues, hence the 3 stars.
Thank you very much for taking the time to give us such constructive feedback. We are delighted that you found the property well equipped and the beds so comfortable. The Jacuzzi jets are cleaned using Milton so this may have been some residue for the jets being cleaned, we will ensure that we do a cleaning check on the next change over to double check this and investigate the smell in the ensuite bathroom. We understand that you reported the TV's not to be working but did not want the engineer visiting during your stay, so we had the engineer attend on the 30th July after your departure and the TV's are in full working order. If there are any issues during your stay, please feel free to give us a call on 01736 630015 (option 2) and we will be very happy to help.
Kind regards,
The Carbis Bay Holidays Team Property Owner