“Property is beautiful decorated and in the great location.”
Definitely the view is very nice and balcony is a great bonus to enjoy this during the good weather. I liked a secured parking with designated space. However, on our arrival we had issue with opening the gate. When I called agency the person on the phone was lovely, and promised that someone from the maintenance team would call. Unfortunately no-one called at all. For a long time we were keep trying to open the gate and other residents were unhappy with it as it was unsuccessful. We tried to ...
Definitely the view is very nice and balcony is a great bonus to enjoy this during the good weather. I liked a secured parking with designated space. However, on our arrival we had issue with opening the gate. When I called agency the person on the phone was lovely, and promised that someone from the maintenance team would call. Unfortunately no-one called at all. For a long time we were keep trying to open the gate and other residents were unhappy with it as it was unsuccessful. We tried to input code provided in email. It's turned up that code provided in email was wrong (missing #at the end). After a long time finally asking a neighbour, we managed to open the gate and get in.
Overall cleanliness of the property was OK. Unfortunately, most of the cutlery, plates and cups were dirty (some spoons and forks had a food pieces on it). That was not nice at all after you have a long journey and you would like to straight away eat. Dirty cutlery and plates made me more upset when we discovered that there is no washing up liquid (bottle was empty with literally water down one spoon of iquid).
Also, there was no soap to wash hands with. So just a few minutes after we got to the flat, we were forced out to get basic shopping.
Apart from this we got 2 dishwasher tablets and 2 laundry capsules.
We travel often, also not first time we were renting from Carbis Bay, but that was first time that so many things were unclean and supplies were very little.
We appreciated a little welcome chocolate, coffee, tea, and milk - thank you for those.
Perhaps, if those little things would be right from beginning, I would happily rent this property again, but maintenance and cleanliness are the last thing you should worry about on your arrival.
We are glad that you enjoyed the property and appreciated the view and its location. If you ever experience any problems with the property and particularly its cleanliness please report them to the Carbis Bay Holidays team and they will make sure that they are rectified. We hope to welcome you back one day. The Owners
Property Owner