“Light in Hall and Landing not working, dangerous and should have been checked before our arrival.”
Bathroom light within extractor fan again not working and should have been checked, it does light briefly if you hit it. Outside light although sensored does not come on unless touched so little use on a dark external staircase. Carpets very stained and poorly fitting which is a trip hazard. Grout/sealant in shower grim. One window doesn't open as per the welcome notes. I appreciate we could have got bulbs sorted if we had called whilst there, but we don't want contractors there during our stay ...
Bathroom light within extractor fan again not working and should have been checked, it does light briefly if you hit it. Outside light although sensored does not come on unless touched so little use on a dark external staircase. Carpets very stained and poorly fitting which is a trip hazard. Grout/sealant in shower grim. One window doesn't open as per the welcome notes. I appreciate we could have got bulbs sorted if we had called whilst there, but we don't want contractors there during our stay. Also a 12 Tog quilt as the only bed covering in August is crazy. Nowhere external for full rubbish bags. We fully appreciated the place would be very small and had no problem with that, but condition falls well short of expectations given the pricing. Its only saving grace is however the convenient location.
Thank you for your feedback after your stay at Seagulls Nest. Unfortunately, we were not made aware of the lightbulbs until after your check in, otherwise, these would have been sorted as a matter or urgency. We appreciate that you do not want any local trades to attend, therefore, this has been looked into after your departure from the property. After recently taking over the property, the owners are pleased to confirm that a major refurbishment is due to take place at the property in the winter months. We would love to have the opportunity to welcome you back in the near future. Kind Regards, The Team at Carbis Bay Holidays.
Property Owner