“Overall the apartment was as described, and the views over Carbis Bay were stunning; however, the balcony really let the property down; looks tired and was dirty.”
This didn't spoil our holiday, but attention to cleanliness would give it a 5* rating. Staying for a week, it would have been nice to have had a change of towels, as we have had in other Sykes properties. We would definitely book again and look forward to a return trip.
This didn't spoil our holiday, but attention to cleanliness would give it a 5* rating. Staying for a week, it would have been nice to have had a change of towels, as we have had in other Sykes properties. We would definitely book again and look forward to a return trip.
Thank you
Thank you for your feedback. We are so pleased that you loved the location and your stay. We are however, saddened to hear that you found an issue during your stay, we apologise. Your feedback has been taken on board, and reported to the necessary department however due to it being nesting season, we are finding as soon as balconies/patio areas are cleaned they become dirtied again, unfortunately something out of ours and the owners control. Thank you again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team Property Owner