Crystal Bay

Fabulous apartment.

Spacious, modern, well equipped. Beautiful views and an excellent location. The added bonus of access to the hotel spa was welcomed.

A lovely relaxing holiday in a beautiful part of the country.

Wonderful balcony to relax looking out onto Porthminster beach. Apartment very clean and comfortable and designated parking space very useful. Small walk down to the harbour but beware it is very hilly so those with mobility issues may struggle on the uphill return journey.

Crystal bay is a lovely spacious apartment with the most incredible views from the lounge area and bedrooms.

I chose it for the undisturbed views and it didn’t disappoint. Lovely location for everything in St Ives and private parking and a short walk to the beach quicker if you use the steps but also a route with gentle slopes which is a bit longer. We had the most relaxing stay. Loved the decor and everything we needed was provided there. Can’t wait to return.

We have stayed a number of times and always enjoyed it

Another lovely stay in these apartments

Fantastic property.

Had a very relaxing 2 weeks here. Location and view can't be beaten. Can't fault the property and Sykes - very professional service. Have booked in again, for this November.

An amazing apartment with fantastic views looking out over st Ives and the bay, a great location being only a short walk from the centre of town, it was a the perfect place for my wife to recover from running in the Arc of attrition.

We have stayed in this apartment for 3 years running because it is so fantastic!

It has a fabulous balcony and views and is a great location for walking into St Ives and handy to visit the Harbour Hotel next door. We also like that there is an allocated secure car parking space opposite the apartments inside the hotel car park. Free use of the hotel swimming pool is an also a fabulous benefit. The apartment is very well equipped…although I would agree with another reviewer that it could do with new crockery as there are various mismatched items. Also a pizza tray would be useful. When we opened the oven it was dirty so we contacted the Sykes chat service right away and they came and quickly cleaned it for us so that was really good service. The only other issue we had, was that the people in the flat above were quite noisy nearly every evening moving furniture about and excessively noisy on one midweek evening which we have not experienced when staying previously. Hopefully it was a one off event. We contacted the service centre and they said to let them know if it happed again on subsequent nights.

Our stay at Crystal Bay in St Ives was absolutely perfect – the apartment is beautifully presented and spotlessly clean, a true home from home.

The views over the bay are breathtaking, especially at sunrise and sunset, and the location couldn’t be better for exploring the town, beaches, and coastal walks. We can’t recommend Crystal Bay highly enough and are already planning our next visit.

Fantastic place and huge.

Apartment, the pictures don’t do it justice. Amazing view of the beach. Coffee machine was great. Highly recommended. Could just do with a pizza cutter and new bath mats

An absolutely fabulous accommodation ; great location, view, facilities and superbly spacious.

Incredibly well equipped and comfortable. My only reservation would be, that as a back and knee sufferer, the living room furniture as very low and there are no arms on chairs. This made standing up difficult for me. Hate to introduce negativity because we enjoyed our stay so much - but maybe worth considering for the future. Best regards Paul Cook

The apartment is in a wonderful position and there were no maintenance problems during our stay.

The only issue I would mention is the seating in the living room which we hardly used because it is uncomfortable. The sofa is too low and has no arms. We felt like beached whales when we sat in it. The two little chairs by the window (stupendous view!) are slightly higher than the sofa but again, have no arms. It is quite difficult to fully relax in a chair with no arms - never realised that before! The only other thing I would mention is that the bed in the main bedroom is a bit saggy on one side. But we thoroughly enjoyed our stay and think it is a wonderful property. Sad to leave!

Fabulous week at Crystal Bay, lots of additional touches to make a really welcoming place to stay.

Top quality furnishings, bedding, towels & fixtures. Seating a bit low in lounge if you struggle to get up & down. Everything you could possibly need for your stay. Amazing views from lounge & bedrooms. As with all of these apartments there are slight maintenance issues starting to be show (around showers) but didn’t distract from our stay. Decor & colour scheme was lovely.

Apartment was generally nice, great views.

It is right above the train station so you do get noise from the trains every half hour. There was building works going on in the apartment above us all week, so that was very noisy. On the Monday they were ripping up the balcony decking. So that ruined any peace and quiet and meant we couldn’t relax in the apartment or on the balcony all week. We were not informed this would be happening and if I had known I would not have wanted to stay at Crystal Bay. Why is heating left on? You can’t seem to turn it off as the thermostat doesn’t allow to lower temp below 22 degrees, so we had to turn off all the radiators. Manual instructions are basic and didn’t explain how to turn the heating down/off. Boiler is also very noisy 24/7 and right next to second bedroom. Maintenance required: One of the main bedroom lamps not working. Wardrobe doors in second bedroom slide to the right so can’t close left side. Main bathroom mirror light doesn’t work. The hob extractor light had one bulb out. Extra requirements that would have been nice: Second bedroom needs a blackout blind/curtain. Soft close toilet lids. Manual said that the patio door keys are left in the locks, but there were no keys in the doors or windows. Main bedroom could hear outside noises very clear, it was like there was a gap/draft somewhere, though the vents were closed. Sofa is far too low. Communal main entrance door was often not closed properly, as it catches on the floor so only closes when you force it.

As with all of the Peninsula properties we have stayed in the views are fantastic.

This was our first time in Crystal Bay and whilst it compared quite favourably with our favoured apartment Stargazy we are likely to go back to that apartment if we return. Stargazy was not available the week we wanted to be away at the time of booking. The main issue with Crystal Bay is the fact the main living room sofa is so uncomfortable. The problem is that the furniture is too low and when you sit in it you sink further so that it is difficult to get out of. Even putting extra cushions on to sit on did not help and both myself and my partners backs have suffered. The same comment goes for the chair in the hall to sit at to put your shoes on. The above said we did have a fantastic week and St Ives and the surrounding are did not disappoint and even the weather was very kind to us for the time of year. Regards Chris

We were very happy with the apartment.

We have stayed in several within the Peninsula development and loved the views and wuality of the furnishings in this one. My only, and minor, criticism would be the lack of cutlery, which had to be washed by hand to avoid running the dishwasher as often. However, I am very disappointed with Carbis Bay Holidays since it changed ownership. I phoned and explained several issues we were having in the apartment and received a totally inadequate response via my Carbis bay acount rather than my email account, which was very difficult to access. The person I had spoken to clearly hadn't listened to me. The problems were as follows:- 1. There were no spa passes in the apartment. I told the lady on the phone that we had looked thoroughly for them, yet the response in the account was to look for them in the apartment. This had happened previously when we had stayed in one of the Peninsula apartments. In the end, I went to the spa and established that they should have been attached to one of the keys, so I perhaps a previous guest perhaps took them! This means we weren't able to use the spa for a few days until the staff there very helpfully sorted out how we could still use the spa. 2. I also complained that the heated radiator in the bathroom wasn't working. The wire leading to it had been detached - again, it is very irritating to be told to switch it on next to the light switch when I had explained the problem by phone. 3. Thirdly, the air filter at the bottom of the oven unit had become detached and was unsightly. This is a maintenance issue and didn't affect the working of the oven and grill, but needs dealing with. We didn't complain at the time, but the Sky tv wasn't working at the property, so we just didn't use it, but someone who was expecting to use Sky would find this very annoying. Finally, it is very disappointing that your welcome packs have dwindled to practically nothing other than a small bag of chololate buttons (which we don't eat) and a small milk. We used to get Cornish apple juice, scones and clotted cream and a bottle of wine/bubbles, which were very nice touches. I also find it annoying that so far out of the initial CoVid scares, that we are still restricted to early arrival and departure times and are expected to do so much cleaning up within the property before we leave. If it was a budget apartment, I would feel differently, or if a discount was offered for performing some of the clear-up tasks at the end of our holiday, but Sykes has also put the prices up hugely over the last year or two, which is rather difficult to swallow when the service falls so much shorter than it used to be.

A lovely apartment with great sea views and convenient parking

The apartment was beautiful, clean, spacious and such a great location and amazing views.

The main bedroom with en-suite is just gorgeous - huge with a fantastic double aspect view and massive comfy bed (albeit softer than we are used to). It was so lovely to stay in a place that is even better than advertised and on photos and we had an amazing week. You are so close to the beach and the town it was just perfect and we would definitely stay again and already passed on details to a few friends. Spa tag was missing from the key fob but no worries they accepted us from our e mail confirmation.

We had a fabulous stay at Crystal Bay.

As soon as we walked into the apartment after our long drive, it felt like home! The views across Porthminster Beach are incredible. The apartment is about a 3 minute walk from the beach which is perfect and it’s also ideally located to explore St Ives and close to the train station if you want to go further. We loved this apartment, it’s got all the facilities you could want, it was clean and well maintained. We have already booked to stay here again next year and we cannot wait.

Perfect holiday home.

Second stay at this lovely apartment.

We have stayed at three different apartments at the Peninsula and this is our favourite one. Excellent sea views and very comfortable, we will return again soon.

A-m-a-z-i-n-g!

! We left the apartment yesterday after a stay of one week and we miss it so much. Drifting off to sleep at night lulled by the sound of the sea just perfect. The views are beautiful. As others have said the apartment is ideally situated for walking into St Ives. Close by secure parking. The apartment contains everything you want for a relaxing self catering holiday and more. We have already booked to return next year

We thoroughly enjoyed our stay and felt the apartment was near perfect!

This was our third visit as we just love this apartment.

In the winter (when we holiday) it is warm and comfortable and the views from all the windows are simply stunning. The position is another advantage with it being just a few minutes walk from the beach and the harbour.

This stunning apartment overlooking the sea was exactly what I needed for some R&R in a beautiful location.

It was perfect. So delightfully furnished and the sea view was breathtaking. So much so that one friend has already booked it for a week in March. Would love to come back Alain and watch the sea and dolphins and stroll in to town.

Beautiful apartment with wonderful balcony overlooking the beach.

Good secure parking and ideal location for walking into St Ives. It was a bonus to find we could use the spa facilities in the hotel next door. The only most minor fault was the shower runner in the en-suite bathroom was mouldy/ dirty and needs replacing which was out of keeping with the rest of the property’s extremely good standard. We would certainly stay again.

Fantastic apartment, exactly as described, and pictures.

The balcony was great for coping with the variable weather. A great location close to the town and beach. We loved it.

Lovely property, fantastic location and superb views.

Very good parking for a large vehicle. Would love to buy it, if it ever came up for sale.

Wow!

What can I say, amazing apartment with everything you could ask for, absolutely stunning views and great location, just a short distance to the town. We had a fantastic week, thank you.

What a beautiful apartment in the most beautiful town.

We had a gorgeous time at Crystal Bay. The rooms were beautifully decorated which made it extra special. We loved everything about the apartment and location. 10/10

A wonderful stay - even the weather obliged with lovely sunny days.

Being older, the car park across the road made it slightly more difficult to manage luggage. We were glad to be on the ground floor.

This is a lovely property and would highly recommend to anyone wishing to stay in St Ives.

Description is exactly as advertised, plenty of space, comfortable, clean with outstanding views. Parking is easy, and property based just a short walk from the harbor side. One very small negative would be the noise from traffic, this can be heard from the balcony, however the views override any discomfort. Thank you to Carbis Bay Holidays for the welcome pack and sorting a minor issue very quickly, it was very much appreciated.

Unit met all expectations and is in a superb location.

Easy walk into St Ives town centre. Views are amazing.

We have stayed at many different apartments in St Ives.

This was the most spacious of them all with the best view, in a great location. There is easy access to the town and station. It is next door to the hotel for bar, spa and restaurant. The apartment is well equipped and great place to watch the sunrise/sunset. The balcony over looks Porthminster Beach with a view of the harbour. We could have done with another week and would happily stay there again.

We were really pleased with the property.

It had a beautiful view across St. Ives Bay and sitting on the balcony in the mornings and evenings was a real treat. The beds were comfortable and everything was finished to a high standard. The only issue for us was the seating in the lounge which was low and not particularly comfortable (although that might be down to our age!)

We had an amazing time at Crystal Bay.

....fabulous apartment with great views, in a great location and very peaceful. This is our 3rd visit to St Ives and we will definitely return to this apartment again. Minor issue with parking space upright post - perhaps needs upgrading as a bit temperamental. However Carbis Bay Holiday engineers were brilliant - arrived in 10 minutes. Cleanliness of the floors could have been better in the apartment.

Immaculately present apartment with lovely little touches.

We thoroughly enjoyed our stay at this apartment and will definitely stay here again . In a great location and it's the location and views over the beach and sea that beats other accommodation we have previously stayed in in st ives . The view from your bed when having your first cup of tea is truly heartwarming .

Lovely apartment, great location right on the beach front with incredible views.

All the pictures were spot on matched everything when we go there. Just a shame about the weather.

Superb apartment!

The view is breathtaking… beautiful furnishings & tastefully themed artworks. The kitchen was fully equipped with excellent quality equipment. Its position so near the town and beach was another plus. We loved it!

As we have stayed in peninsular apartments many times we we’re disappointed not to find a bottle of cava in the fridge especially with holiday Property’s in cornwall having 2 great years.

We would have also liked some dessert forks as the others were a bit big for somethings.

A fantastic week in a very well appointed apartment , with perfect views of the bay , and the constant reassuring sound of the sea .

Will be back ……

My husband was taken ill, we believed he might be having a heart attack,we called for an ambulance and they said used a defibrillator now!

We called the contact number for the flat, and were given another number to call, we called that number, no one answered and the message we received was that the mailbox was full and messages could not be left. This was a major issue at the time. There should be a defibrillator in the main foyer. The other issue was that the bridge walkway, and the main foyer were not kept clean (just swept would have solved it) - they were full of leaves and miscellaneous items, like paper bags, straws, masks, etc. It was only on Thursday morning that a team of cleaners arrived. Otherwise, the flat was great and met our expectations, except that some of the plates were in short supply which meant I had to keep washing up certain items. The beds were very comfortable. The TV's were too small for the size of the rooms. Even with my complaints we would like to return to the development, to flat 14, the flat above 12 where we stayed, as we believe we might see the sun for a bit longer.

Gorgeous apartment with a fabulous view of the beach and sea.

Only a 5 minute walk down into St Ives. Highly recommended.