Ithaca

Ithaca was exactly as described and was everything we wanted.

Whilst completely out of the property owners’ control, it would have been helpful if Carbis Bay had alerted us to the significant building works underway on adjacent land between Gallinas Point and the coast road. The drilling caused lots of dust which coated our car and the balcony. Clearly, building work goes through various stages so future guests may not experience the same impact. However, some prior notification would help to manage expectations.

We had a very comfortable stay at Ithaca.

A very clean and large flat, close to the beach and town centre. Highly recommended.

This is a beautiful, well appointed, large apartment with lovely light and space, great views and very quiet.

It has been furnished with everything you'll need for a comfortable family holiday. Loved it!

Ithaca was great.

It was our first stay in this particular apartment and we loved it. We love St Ives and have stayed at Gallinas Point in various apartments over the last 13 years and this was the best yet. Very well appointed, spacious and perfect for our family of 5. The location is awesome, just a short walk from Porthminster beach, the town and other beaches and a 25 minute walk from Carbis Bay beach along the coastal path. Breakfast on the balcony with sea views is priceless.

Gorgeous Apartment, fantastic location and stunning views.

The apartment exceeded our expectations.

Everything was perfect. Will definitely return here when visiting St Ives

Gorgeous clean spacious apartment in a fantastic location!

We loved spending time at Ithaca, it was perfect for us and two children. The two rooms upstairs are huge and all beds were super comfortable. The kitchen was very well equipped with everything we needed. The sitting room was lovely and bright with beautiful views from the balcony. We would highly recommend!

The apartment was wonderful it had some nice touches (Sonos worked in every room apart from the lounge).

The kitchen was equipped with everything you needed. It was spacious clean. The only thing we found disappointing was on arrival there was not a welcome pack every other place we have stayed we always had something. Also there was no hand wash in the bathrooms/ kitchen and no washing up liquid available. Having said that we really enjoyed our stay and would come back again.

We all had a relaxing and enjoyable stay at Ithaca, which comfortably met our needs.

.. Best regards, John

The property was as described, it was lovely, very clean,comfortable and perfect for our requirements.

It had everything we needed and more. Would love to stay there again.

A very modern, spacious, clean, comfortable and well equipped property.

Ideal location to explore both St Ives and many other local attractions. We really enjoyed our stay! One observation, we discovered 6 lamps with bulbs not working and no spare bulbs. We purchased two new bulbs for bedside lamps to facilitate reading in bed

Gorgeous property, spotlessly clean, bright and furnished beautifully.

Tea, coffee and sugar provided plus milk cookies and chocolates! Had everything you could possibly want and perfect location within easy walking distance of the town and gorgeous Carbis Bay. Lots of space and cosy. Honestly could recommend a property more! Loved our stay here.

Fabulous spacious property with quality fittings.

Had a problem with one of the showers and sorted the next day

Note hot water schedule to be reviewed as two kids having shower in day used all hot water and also boiler has intermittent fault (E02 fault).

We managed by resetting boiler and understanding system (as I’m a mech engineer) however may cause issues for someone with less knowledge. Other than that apt was amazing, clean, spacious and even had Netflix for the kids

We had a fabulous time, the apartment was excellent with everything we needed for a fantastic stay.

We would definitely recommend.

Beautifully decorated and such a good amount of space we loved it.

Will definitely be booking this again. We also loved the use of spa passes.

Exactly as previous visitors said in their feedback.

This accommodation is well appointed with excellent beds, wonderful kitchen and great views. Worth booking for sure.

Great place to stay with the family.

We’ve stayed at Gallinas point several times but this is the best apartment by far and we’ll definitely be back. The owners have really paid attention to detail in this place and the whole apartment is nicely kitted out with great facilities and furnishings. The only thing that would make our stay even better is if there was an EV charging point at the site!

The apartment is very nice The only issues we had are with the Hob some of the heat elements didn’t work whilst we was there, the SKY Broadband was extremely intermittent.

The SONOS system is no good so requires replacement. Despite these minor niggles the property is well maintained and cared for and we will be going again as the location is lovely

We really like this property and have stayed there once before.

Overall a very pleasant stay. Some minor niggles as always. The showers need to be checked that the water drains away properly. The beds are very firm for our taste. The toaster needs repair or replacing as it toasts quite unevenly. The patio areas needs a better clean. Small stuff as everything else was great.

I/we would gladly revisit subject to availability One point thought we though there was a lack of towels generally.

Bedroom tv's are very dated... could do with upgrading. Get Sky Q which would be a great addition to your current setup. Best Regards John

The apartment ‘Ithaca’ is lovely.

The best apartment we have rented in St Ives to date. It was light, spacious and very clean. There was a problem because the hob didn’t work. This was quite important to us as we had small children with us (one recovering from Chicken Pox) and it is why we book self-catering. However, we were adequately compensated by the owners and really enjoyed our stay. The management of the apartment by Sykes however could be better. We had a nine-and-a-half-hour drive from Midlands. A journey that usually takes six and a half. When we arrived at the site the barrier to the car park would not lift despite entering the code we had been given several times. I called Carbis Bay Holidays and was put through to Sykes’ answer phone service. Meanwhile, I tried knocking on some of the apartment doors (where I was able to gain entry to the building) to ascertain whether there was a new code. It appears the barrier was broken and had been reported along with other issues with the external door locks and the lighting. We were advised to reverse back to the main road, drive around the complex where we would find the exit which was open. When we eventually came to enter out apartment building it seemed we needed a key to open the outer door. The key was in the key safe outside the apartment. Luckily a family were just leaving and let us in. Meanwhile I received a call from Sykes. The person was not familiar with the site or the area which is not useful. I think it would be advantageous to have local representatives on call. Before the take over by Sykes, Carbis Bay Holidays offered excellent service and knowledge of the local area and their properties. It appears to have lost its personal touch.

The apartment is amazing, comfortable, well resourced and we really enjoyed our stay.

Absolutely beautiful apartment with great mod cons, comfortable beds and sofas, lovely fluffy towels, white company toiletries, literally everything there that you need.

Cute little gifts left, chocolates, shopping bag, vouchers for use in the town, tea, coffee. We ordered a big shop from the supermarket including household goods, we really didn’t need most of them. Fab location. Great customer service. Have only marked down the cleanliness slightly because the wine glasses had smeared finger marks on them and the glass chopping board had to be washed before use, otherwise everything was spotless. There are a few housekeeping tasks that are in hand, the air conditioning, the lift and the bathroom door handle needs fixing, none of which bothered us but I’m sure they would be a problem to some guests.

We arrived to a filthy patio and patio furniture.

It was covered in dirt and dried seagull excrement and it hadn’t been swept. Bulbs out in a couple of rooms including one sensor light on the landing, one in the living room and two on the patio. Door handle to toilet was so stiff I couldn’t open it from the inside. Thankfully it was me and not one of my children who got stuck in there. The lift wasn’t working and neither was the upper bedrooms air con. I emailed Carbis bay and some one from Sykes called me Monday to arrange a visit from someone from Carbis bay hols office. They fixed one bulb, booked an electrician to come fix the patio lights, squirted spray into the stiff door lock and asked if we wanted an extra patio clean. I declined this as in the two days we’d stayed there I’d already done it. He informed us that the lift and the air con were ongoing lengthy issues which were awaiting parts - at no point prior to holiday had the company informed us of these issues. As the stay continued it was obvious the flat had not been thoroughly cleaned as there was decaying food under a sofa abs various bits under chest of drawers including hair bobbles, hair grips and a pair of socks. As we couldn’t get in to the flat until 5 pm due to covid cleaning time and when you leave you strip all the beds of linen I think this is unnacceptable. Under the furniture it was filthy with great balls of fluff and detritus. Weve usually loved our holidays with Carbis bay but after paying over £4000 for two weeks in August I’d expect more from them. Especially better cleaning and being informed of big issues such as the broken lift and air conditioning. I’m happy to discuss further once Carbis bay have reacted to my comments but I don’t think once this is published and they’ve replied there’s the option to do so.

1 no lift 2 no Aircon upstairs 3 family bathroom door stuck trapping mother and baby 4 no linen change for 2nd week as per contract 5 used masks behind drawers in hall way 6 tissues and deodorant under bed in downstairs bedroom 7 crisp packets and crisps under sofa next to television 8 response to complaints unacceptable and rude ie when told about bathroom door told to leave it open as nothing could be done till next changeover day !

! Fan for 2 bedrooms to stand between 2 bedrooms and leave doors open !! 9 temperamental freezer temperature went up and down food defrosted ice lollies, pizza and other food all had to be binned No reply to question about bed linen and towels except from lovely helpfull cleaning lady doing apartment next door( not ours ) who contacted the coordinator about linen change and was told we had to request it ! Our holiday of 6 adults and a baby was spent waiting for reply to phone calls and emails customer service was atrocious The apartment was stunning and yes the bedding etc was spotless when we arrived but as the holiday went on we found so many problems even the blinds cords in upstairs bedrooms are illegal as not attached properly. We stayed in a different apartment on site a couple of years ago and it was perfect in every aspect and so we decided as it was a special holiday we would spend the extra for the extra details and we are sorry we did because we basically paid extra for less and I'm so disappointed with the whole situation and would really like a response from the owners about our feedback thank you as I am actually thinking about leaving a review on other sites if I don't get a response soon thank you A M Meek

We have stayed at this apartment before and had it pre booked for 2020 so that booking was kept for this year.

There were a few problems with the apartment this year and found ourselves disappointed in the upkeep.A tap in the kitchen that fell off when we used it,a floor strip in the upstairs bedroom that was loose,the right hand patio door sliding mechanism was sticking.The main problem was the air conditioning in the upstairs bedrooms was not working which meant it was uncomfortable at night.We had a linen change after the 1st week and 1 of the sheets didn’t fit ,the housekeeper was called and we left a voice mail but the sheet was not replaced.The lift was also broken the whole 2 weeks that we were there which we could have been informed about.We also couldn’t get the music system to accept our music as some1 else was already logged on.We were really disappointed as we really loved the apartment the 1st time we stayed.It is at the higher end of the holiday apartments and we just expected more from it.

We have loved spending our usual winter week holiday in St Ives in Ithaca. Warm, comfortable and convenient.

We have been staying at Gallinas Point since it was built. By far the best apartment we have stayed in. Everything you need is here. Sad to going home BUT we will be back next year.

This is one of the most beautiful apartments we have every stayed in and we would have no hesitation in recommending to friends and family. We love St Ives and we will book this apartment again. Thank you.

Having stayed in various apartments for holidays in St Ives, this is by far the most comfortable, luxurious apartment we have stayed in. Beautifully furnished and every attention to detail. Use of the spa pool was a bonus. Thank you for a wonderful stay. We will be booking to stay here again.

Thanks for a lovely stay in an amazing apartment. Tastefully decorated. Perfect location for the beach and town centre. We will be staying again. Love it!

A great stay in a great apartment. Lucky to have had beautiful weather. The balcony gets afternoon and evening sunshine which many apartments we’ve stayed in before don’t have the sunshine on the balcony which is annoying. We will be back to Ithaca for sure. Thank you.

Having stayed in most of the apartments in Gallinas Point over the last 7 years, this is by far the best on the complex. Enjoyed the added touches of the air conditioning and Sono’s music system. Beautifully furnished with every attention to detail. Thank you for a wonderful stay, will be back again soon.

It has been 40 years since we have visited St Ives and pleased to say it still holds its charm. With wall to wall sunshine all week, and staying in this beautiful apartment, we have certainly had a super holiday. Thank you.

Have been looking forward all year to return all the way from Glasgow. Back to our favourite location, St Ives our second time in theses apartments Ithaca. Beautiful surroundings. Everything you need and more have taken pictures of the trendy kitchen tap! And lounge very comfortable and quiet. St Ives has a pleasant healthy walk to the beach and town, so quaint. Will be back, thank you for having us at your home.

Lovely apartment, well decorated and clean. Plenty of room for 5 adults. We have stated in many at Gallinas Point and this is one of the best lucky to have nice weather. Good walks on the coastal path to Lelant and Zennor. Good places to eat, The Loft, Porthminster Kitchen, Porthminster Beach Café and Café Pasta. Will hopefully return soon.

A very pleasant stay in Ithaca and St Ives. Apartment is comfortable and well equipped, and we’ve had a relaxing time enjoying the festival. We shall be back to St Ives.

A wonderful holiday in this fantastic apartment. Thank you

Told you we would be back. Another great stay in Ithaca already booked for next year. Many thanks to Jo the housekeeper. Great times had by all.

Wonderful apartment with quality fixtures and fittings, relaxing and comfortable stay. Very convenient location for beach and town. Glad we’ve already booked for next year! Thanks to the housekeeper also for a lovely clean apartment and help from the admin team. Looking forward to coming back soon.

Thanks for a wonderful stay.

Perfect!

"As you walk into this property , you feel as though you are the first people to ever stay. Top quality everything! Beds and bedding pure luxury! You have beautiful views being at the top of the property. And a lift so you are not struggling with luggage. Very sad going home !"<br/>Lynne Carville

Great Holiday, Great Service.

"Many thanks to the Carbis Bay Holiday team and housekeeper Jo Stokes. Nothing too much trouble for them to ensure you have a great holiday. The apartment is clean and as everything you need. A home away from home. Will be back again in the new year. "<br/>Bill & Di Harrison