“Although this is a really lovely property with a great location and stunning views.”
There are a few things letting it down..
As advised by multiple people in previous reviews- this place needs coat hooks or a coat stand and shoe tray in the hallway. Hanging your wet coats in the lounge or a wardrobe shouldn’t be the only option.
Neither of the bathroom extractor fans worked.
The underfloor heating didn’t work in the main bedroom or lounge (it’s VERY hot in the bathrooms though)
There was a strange smell in the lounge/kitchen area, for the whole week. We had a small ...
There are a few things letting it down..
As advised by multiple people in previous reviews- this place needs coat hooks or a coat stand and shoe tray in the hallway. Hanging your wet coats in the lounge or a wardrobe shouldn’t be the only option.
Neither of the bathroom extractor fans worked.
The underfloor heating didn’t work in the main bedroom or lounge (it’s VERY hot in the bathrooms though)
There was a strange smell in the lounge/kitchen area, for the whole week. We had a small window open in the lounge for the whole stay and had to buy a scented candle also. I checked cupboards, the washing machine, oven and dishwasher - I also pulled the couch out but couldn’t locate what caused the smell?
The couch due to being a light colour and I guess also being end of season needs a hyper clean, the arms are seats are showing signs of dirt.
Although, yes this is a self catering apartment, I don’t think it unreasonable to expect a scouring. sponge/cloth in the kitchen sink and a pate bin bag?
Thank you for your feedback, we will be sure to pass your comments onto the owner for their consideration. We are very sorry to hear neither of the extractor fans worked during your stay we will be sure to rectify this, as well as investigate the smell. We are sorry to hear that no sponge/cloth was left this is part of the essentials pack so we will be sure to raise this with the housekeeper. Despite the issues you encountered during your stay we do hope you had a wonderful holiday, and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner