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Towels on a bed at Sparrow's Nest, St Ives

There are plenty of things to consider when embarking on your holiday letting journey. From managing bookings, cleaning, and maintenance to marketing, changeovers, and guest communications, having a holiday property management company to help can make the journey easier.

Whether you want to be hands-on with the day-to-day tasks or you want everything entrusted to a holiday management company, like Carbis Bay Holidays, here’s our comprehensive guide on holiday property management in St Ives.


Holiday Property Management in St Ives

Read our complete blog on holiday property management in St Ives or use the quick links below to find more information on a particular topic:


What is holiday property management?

Essentially, holiday property management is everything that goes into running a successful holiday letting business. This includes the upkeep, maintenance, and renting out of your holiday home as well as tasks like marketing, cleaning, and guest communications.


What does a holiday property management company do?

A holiday property management company takes care of all aspects involved in managing a holiday home on behalf of owners. This includes:

  • Marketing
  • Property maintenance
  • Cleaning and laundry
  • Guest communications
  • Booking management
  • Regulation compliance (fire and gas safety assessments)

Using a holiday property management company like Carbis Bay Holidays helps you maximise your property’s income whilst providing a seamless experience for your guests. This means you can rest assured that your property is in safe hands, especially if you don’t live close to it.


What levels of holiday property management are available in St Ives?

At Carbis Bay Holidays, we offer two different types of services in St Ives; owner-managed services and agency-managed services. The service you choose depends on how involved you want to be in your holiday letting journey.

Owner-managed service in St Ives

Our owner-managed services are perfect for owners who want to manage the day-to-day running of their property themselves. This means you or your chosen caretaker will handle changeovers, cleaning and laundry, and property checks between bookings.

Our team are then responsible for taking bookings and liaising with your guests as the first point of contact. If there are any maintenance concerns, they will be your responsibility, though we are on hand to offer advice or recommend local contractors for any work that might be required.

Our team will also be available to support you whenever you need us.

Agency-managed service in St Ives

If you live far away from your St Ives property or simply want a more hands-off approach, then our agency-managed service is for you. This full service means we’ll take care of everything for you.

Over the years, we’ve built a vast network of trusted suppliers throughout St Ives. Each one has been carefully selected to ensure we can assist you with every aspect of your holiday property management in St Ives.

As part of our agency-managed service, Carbis Bay Holidays provide the following, either using our in-house team or by arranging trusted suppliers:

  • Cleaning services
  • Supplying and laundering bed linen and towels
  • Operating changeovers
  • Arranging key collections
  • Taking and managing bookings
  • Organising any property maintenance
  • Marketing of your holiday property

Why choose Carbis Bay Holidays as your holiday letting agency?

National marketing exposure

With an annual marketing investment of £35 million, carefully planned and targeted to ensure relevant customers find your property, working with a holiday property management company in St Ives has never been more beneficial.

As part of the Sykes Holiday Cottages brand, we have access to both local and national marketing. This allows us to make sure your property is seen in as many places as possible to maximise your bookings and revenue.

Our properties are listed on the Sykes website, which saw over 46 million website visitors in 2023. We also work with a wide network of partner sites like Airbnb, Snaptrip!, and Booking.com, giving your holiday property maximum visibility.

We also dominate in Google search results, with a 43.7% market share amongst the four largest competitors in the holiday letting industry. This gives our owners an edge against other holiday properties in their area.

24/7 guest support

Choosing a holiday letting agency based in St Ives can be helpful for your guests. At Carbis Bay Holidays, we offer 24/7 support from so you can rest assured that your holiday home and guests are looked after whenever they need it.

Booking management and administration

At Carbis Bay Holidays, we know that efficiently handling bookings and addressing inquiries from potential customers can be time-consuming. That’s why using a holiday letting agent like us is so beneficial.

We’ll take care of the process for you. With us managing your bookings, handling inquiries and responding to reviews, you can focus on getting your property ready for guests.

Local knowledge and expertise

Our team are based in the office in Carbis Bay, Cornwall, so you can be sure we’re just a stone’s throw from your holiday home.

With a local team of New Property Consultants, Owner Relations Experts, and Quality Assurance Specialists, we can provide you with all the knowledge and expertise you need to make your holiday letting journey a success.

Support and Advice

Whether you’re looking for advice on holiday home tax, searching for another investment, or just want a list of local suppliers to carry out maintenance, our local team is on hand to help. To find out more about what’s on offer, request your free Owner’s Guide.

There are also a range of informative blogs available on our website, including a guide to buying a holiday property in St Ives, interior design tips and succesful owner case studies.


Holiday property management fees in St Ives

The costs related to holiday property management in St Ives vary from company to company. At Carbis Bay Holidays, we charge some of our services as a commission percentage on each booking we take. This means our earnings are based on the number of bookings we generate for our owners. Managed services including cleaning and linen come at an additional cost, depending on the size of your property, while maintenance is charged separately depending on the work carried out.

Our commission rates vary and are based on the level of support each owner requires and the amount of private usage they want throughout the year. To find out what our commission charge would be for your property get in touch with our New Property team on 01736 809674.

Our New Property Team can provide you with information on:

  • Agency commission fees, based on your requirements
  • Estimated cost of a caretaker or management service
  • Estimated cleaning and laundry costs
  • Cost of legislative checks such as fire risk and gas safety assessments

Let your holiday home with Carbis Bay Holidays

We’re proud to offer the marketing power of a national company, as well as a local team based in Carbis Bay, with over 20 years of holiday letting experience. This ‘best of both worlds’ approach helps us generate excellent bookings and income for our owners, while ensuring your property is well looked after.

Curious about our holiday home management services? Discover more about letting with Carbis Bay Holidays by calling us on 01736 809674 or request your FREE Owner’s Guide today.


As a holiday letting owner you are responsible for compliance with health & safety laws, regulations and guidance, and for having suitable insurances in place (not Sykes Holiday Cottages or its brands (Sykes)). From time to time, Sykes shares information with you on the topic of health and safety and insurance. When it does so, it is not providing you with advice (legal, financial, tax or otherwise); please seek your own as you see fit. In addition, it is not making any representations or warranties about the information being complete or free from errors or inaccuracies. Sykes shall not be liable for any loss or damage arising under or in connection with your reliance on it.