“Lovely property which we have stayed in before.”
Well equipped with everything we needed for our stay. Loved the outside decked area, stunning views and for once we were lucky with the weather which was great all week. Only criticism was that the shower cubicle in the main bathroom had black mould / mildew in the top corner which could have been easily treated and cleaned, and the stairwell leading down to the entrance door is looking a bit grubby.
Also the complimentary toiletries and arrival gifts - juice, scones etc that we have been used ...
Well equipped with everything we needed for our stay. Loved the outside decked area, stunning views and for once we were lucky with the weather which was great all week. Only criticism was that the shower cubicle in the main bathroom had black mould / mildew in the top corner which could have been easily treated and cleaned, and the stairwell leading down to the entrance door is looking a bit grubby.
Also the complimentary toiletries and arrival gifts - juice, scones etc that we have been used to receiving in the past seem to have stopped. Just a pint of milk now.
Small gripe but it's the little things that add that special touch and make you feel welcome.
Thank you for your positive comments regarding our property. We are glad you enjoyed the views. We encourage guests to report any issues with cleaning or maintenance to Carbis Bay Holidays as soon as possible so that the issue can be rectified straight away. Their telephone number is displayed in the apartment. Our cleaners have been notified regarding the mildew above the shower cubicle and they have treated and cleaned the area appropriately.
The Welcome Pack provided by Carbis Bay Holidays which included the scones was stopped by Carbis Bay Holidays for all apartments. We have taken the initiative to provide our own Welcome Pack which will include the following:
complimentary toiletries,
coffee, tea and sugar,
milk,
Cornish Fairings biscuits,
locally made chocolate buttons and
Healeys Cornish apple juice.
Property Owner