“The view from the window was as amazing as shown on the website, I'm not sure how long the pictures were taken but the bathroom needs properly updating there was a crack in the shower tray and alot of mould.”
There was a strong smell of damp when you walk into the property and we have noticed the clean clothes we bought back smell the same.
There is electrical condit behind the dressing table that is loose off the wall. There could do with being more glasses only 2 wine ones,one of which was cracked and subsequently broke. We normally stay at Gallinas point and would probably book there again due to the standard of the properties.
As owners we would like to point out that the bathroom was put in a couple of years ago and does not require updating. We have been informed there is a small scratch on the shower tray. We apologise for the lack of cleaning of any mould in the shower and have re-layed this to the cleaners. Thank you for bringing to our attention that the conduit requires repair as due to Covid we have not been able to attend our apartment as often as we did to carry out maintenance checks. This would also apply to crockery, glassware etc but are disappointed that a previous guest would put a broken glass back in the cupboard. We are not aware of any damp issues. Our standards are very high in regard to our apartment and would hope you would visit again.
Kind regards,
Property Owners, English Harbour Property Owner
