Porthminster Penthouse | St Ives | Porthmeor Beach | Cornwall

3.8★

6 Guests
3 Bedrooms
3 Bathrooms
Pets Yes
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Features

Off road parking
Ground floor bedroom
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

29 Customer Review(s)

Greg
July 2024

“Great apartment let down by poor maintenance and service.”

We shouldn't need to wash all plates, cups, cutlery etc before we can use them. Towels were stained. The website shows a welcome hamper - we got a packet of chocolate buttons and a Warrens discount voucher, but noticed that the following weeks guests were getting a full bag. The master shower screen leaked while the downstairs shower didn't drain properly so we all had to use the 2nd bedroom shower. We weren't inclined to raise these issues during the week as resolution would have impacted our ...

We shouldn't need to wash all plates, cups, cutlery etc before we can use them. Towels were stained. The website shows a welcome hamper - we got a packet of chocolate buttons and a Warrens discount voucher, but noticed that the following weeks guests were getting a full bag. The master shower screen leaked while the downstairs shower didn't drain properly so we all had to use the 2nd bedroom shower. We weren't inclined to raise these issues during the week as resolution would have impacted our stay further. Simply nowhere near good enough for the money, which is such a shame as the apartment itself is great with an amazing view.

- Greg, July 2024

We are glad you found the apartment great. We are sorry to hear of the small issues you have identified we take all feed back seriously and will ensure that all points are addressed going forwards. Kind Regards, Cabirs Bay Holiday Team. Property Owner
Samantha June 2024

“An absolute dream of a place.”

Has everything you need and more. Maybe a fully working hoover. Only because we like to keep the place as clean as possible !!!!

- Samantha, June 2024

So glad you loved it , the hoover was working last month but I’ll get my housekeeper to check on it on Monday !!…. Thank you for taking the time to leave a review Property Owner
Jane May 2024

“When we arrived the balcony had obviously not been cleaned.”

The chairs and table and surrounding glass were splattered with bird droppings, there weren’t enough cushions for the chairs and those that were there had seen better days. One of the dining room chair legs was dangerously loose. So we moved it into the office. There was a flickering light in the lounge area so we couldn’t have those lights on. I emailed Sykes straight away about the balcony but had no response. Also I had tried to ring Sykes number prior to the holiday but gave up after there was no reply 30 minutes later, so decided a phone call was hopeless. We loved the apartment and it suited our needs very well. The apartment itself was clean. However, as per the comments above, it would have been even better had we been able to resolve the problems.

- Jane, May 2024

Hi , sorry you had an issue with bird droppings , I’ll check if the cleaner cleaned it properly, we are in the process of getting new cushions for the patio furniture, Sykes holidays did know about the chair with the lose leg and the light , so I’ll check why this was not resolved , Usually they do respond to phone calls right away and guests have usually been happy with an immediate response I have just checked the last guests left 5 days before your arrival and a full clean was done then so any bird droppings happened a couple of days prior to your arrival unfortunately this is one of the joys of a seafront location Property Owner
Sarah March 2024

“I wish I'd read the rest of the feedback before booking.”

As soon as we entered the property we had issues with the smell, which evidently someone had attempted to mask by filling the property with plug in air fresheners. My daughter was wheezing within an hour and I contacted Carbis Bay Holidays immediately (hoping to relocate somewhere else - we had stayed in another of these apartments with some friends in January and not had any issues with the smell). Unfortunately we did not hear back from anyone until the following day, and the response was someone from the property team came and sprayed deodorizing air freshener (which really didn't help). We also were not left the fobs for access to the spa, and were charged by the hotel on 3 separate occasions when we accessed it (even though we said where we were staying). We ended up cutting our holiday short as we did not use the downstairs bedroom and my children were all sharing the upstairs room, with one having to sleep on the sofa. I have complained to Carbis Bay Holidays but aside from getting a complaint reference number I have yet to receive a response from them.

- Sarah, March 2024

Hi , sorry you had issues with any smell , this has been attended to by plumbers investigating the drains to ensure this is sorted as a matter of urgency , I’ve been there regularly but never smelt it ? Also the fobs to access the spa are in the keysafe ( car park ) sometimes they are left in the property if the last guests have used them , I will be in touch with Carbis Bay holidays to see if they can always be left in the hallway . I will also get them to respond to you , hope you enjoyed the rest of your 3 night stay ! Thank you Property Owner
Wendy February 2024

“We came last Nov and loved it but there were a few issues that have still not been fixed smell in bathroom spotlights not working.”

Also I know a small thing but since changed letting agents with Carbis we got a lovely welcome pack with Sykes nothing!

- Wendy, February 2024

Hi Wendy Thanks for your review , and glad you rebooked , we are pleased to inform you we have had the smell sorted in the one bathroom and it will require a small amount of water to be left in the plug in shower then it’s ok , Carbis bay holidays and sykes are the same company , so I’ll have to check on their protocol with welcome packs to see if they have changed ? From The Property Owners Property Owner
Colin November 2023

“Fantastic apartment great views over Porthminster Beach and beyond very warm and cosy will definitely stay again”

- Colin, November 2023

Thank you for taking the time to leave feedback, we are so glad you enjoyed your stay , we look forward to welcoming you back next year ! Property Owner
Helen October 2023

“Loved our stay in this fabulously positioned, very comfortable apartment and disappointed that it is fully booked for the week we need next year.”

The Harbour Hotel spa passes were the icing on the cake.

- Helen, October 2023

Thanks for taking the time to leave a review , so glad you enjoyed the apartment, … sorry it’s not available next year when you wanted it , look forward to welcoming you back in the future Property Owner
Andrew September 2023

“On arrival we noticed that the upstairs bathroom and downstairs shower room both have very bad smells.”

This was also pointed out in the visitors book by previous guests. We tried to clean but bathroom got worse and we were not able to use it. The curtains in the bedroom need rehanging and look a mess. One hand towel had a hole in it. And instead of tea towels we had one glass towel that also had a hole in it. We don’t think this is acceptable from a property of 5 stars.

- Andrew, September 2023

Hi , sorry you had issues with smells , the extractor fans have been changed , the bathrooms were clean but the engineer has sorted this I am sorry one hand towel had a hole in it this must have been an oversight on the housekeeping dept , and usually there are 3-4 tea towels , left per stay , thanks for bringing this to our attention Property Owner
Richard August 2023

“Limited parking not great for a family with 3 cars, that apart a great penthouse with superb views”

- Richard, August 2023

Hi , thanks so much for your review , glad you enjoyed the superb views There is sufficient parking for one car , there are not many properties in central st Ives that would accommodate 3 cars , but there’s plenty of parking at the station a few hundred yards away Property Owner
David July 2023

“Absolutely loved staying here!”

Had a lovely comfortable stay, views are beautiful, location is great. 10 out of 10, would stay here again!

- David, July 2023

Hi , we are so please you enjoyed your stay and thank you for taking the time to leave a review , we’d love to welcome you back Property Owner
Helen March 2023

“Unfortunately we had issues with the hot water which meant we were several days without being able to bath or shower.”

Particularly frustrating when arriving after a 7 hour journey. We also then nearly missed a dinner reservation for my birthday whilst waiting for an engineer to attend. It took half the week for the issue to be fixed. The apartment was clean although the loo in the first bedroom really needs replacing. The decking area and patio doors looked like they had not been cleaned in some time. Overall the stay was OK but the apartment looks very high end in the photos and does not live up to this expectation so I think that overall we were disappointed especially with the water issue. The engineer believed we were the first to stay in a few months so I would recommend a more thorough clean and check in this case in future.

- Helen, March 2023

Thank you very much for your feedback, we are so sorry that you experienced issues with the hot water during your stay. Looking through our records, our Property Management team did respond on the day you reported the issue, the 18th March, and contacted three engineers to endeavour to get a trade to you as soon as possible. The engineer attended at 5:30pm on the 18th March and collected keys from the key safe at the property. We understand that you saw the engineer as on his visit, the engineer did not find any issues and we agreed to contact you on Monday to check if you had experienced any further problems. Following our call on Monday 21st March, you explained that the water had been intermittent at which point we spoke to the engineer and ask him to re-attend to assess the situation. The engineer collected keys from our office on the 21st March and fitted a new part to the boiler which has resolved the issue. We will visit the apartment to inspect the toilet in the first bedroom and well as the decking area and patio doors. Unfortunately, due to the very bad weather we have had recently, this may have made cleaning the items trickier than usual. We can confirm that there have been bookings each week since the 10th February and the housekeeper would visit the property on each arrival and departure; therefore we will also schedule in cleaning checks to ensure the standard is kept to the high expectations that our guests expect. We look forward to welcoming you to the area in the near future, Kind Regards The Carbis Bay Holidays Team Property Owner
Ann-marie March 2023

“Great location.”

Parking an issue - space has a massive pillar that you can’t park round if car any bigger than a mini! The showers tended to run cold unless the boiler was reset which was a pain. Amazing views but the apartment is looking tired.

- Ann-marie, March 2023

Thank you for your feedback. The parking measurements can be found on our website, to make guests aware of the spaces size prior to booking. The owners of the property have confirmed that they are able to park their Range Rover in the parking space. Regarding the boiler, anything like this during your stay, please contact the local team and someone will be able to assist straight away. Thank you again for your comments and we hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner
Susan January 2023

“A lovely apartment, very spacious and clean.”

We had a few niggles such as the dishwasher not working, which couldn't be fixed during our stay. Parking wasn't easy but it worked. Overall we had a great stay with fab friends. The staff we contacted at the office were helpful. Thank you.

- Susan, January 2023
B, H and T Jan 2023

“Lovely apartments, lots of space and very clean.”

Overall, we had a great time. Wonderful to escape to this!

- B, H and T, Jan 2023
H, C, K, O and I Jan 2023

“Great week and excellent weather.”

Great time! Very good apartment, great views, excellent beds.

- H, C, K, O and I, Jan 2023
The P's Jan 2023

“Great apartment.”

- The P's, Jan 2023
A and J Dec 2022

“Spectacular place.”

Views amazing and very comfortable apartment.

- A and J, Dec 2022
The H's Dec 2022

“Have had a delightful stay in this lovely apartment.”

Nothing was spared and the restaurants all within walking distance. Sitting on the balcony was such a bonus. Would definitely come again.

- The H's, Dec 2022
The M's Dec 2022

“Loved every second of our stay in this apartment.”

Worth it for the view and the balcony alone. We have been vey comfortable here, and hugely enjoyed our stay. A lovely corner of St Ives.

- The M's, Dec 2022
John November 2022

“Car parking in the garage was so bad with people blocking us in we will not be back”

- John, November 2022

Hi , glad you had a great time , we’ve resolved the parking issue now as it was hotel staff blocking our space , but the management are now aware. Property Owner Property Owner
V Nov 2022

“Absolutely fantastic apartment and the view watching the fireworks on the beach was amazing!”

We will definitely be back – thanks so much!

- V, Nov 2022
N, T E, K & H Oct 2022

“Had a great holiday celebrating a birthday, fantastic time in St Ives.”

Amazing apartment and views, couldn’t have asked for better! Thanks

- N, T E, K & H, Oct 2022
The G's Oct 2022

“We have had a fantastic weeks stay here in this beautiful apartment.”

We have been very lucky with the weather and have enjoyed our morning cuppa looking out to sea on the balcony every day! Such a lovely location with an easy walk into St Ives and Carbis Bay. Beautifully furnished with everything we need. Thank you for a lovely holiday.

- The G's, Oct 2022
The D's Oct 2022

“Very nice stay and very lucky with the weather.”

This apartment is very nice and lovely to live in. Thanks!!

- The D's, Oct 2022
The P's Sep 2022

“Very lucky with the weather, sunshine all week!”

We have had a fantastic week. Loved the St Ives area. Apartment very nice, great location. Great recommendation for friends and family.

- The P's, Sep 2022
L and B Sep 2022

“Great location, lovely views, lovely spacious apartment.”

Would come back.

- L and B, Sep 2022
J and M Aug 2022

“Apartment was perfect, loved the view.”

Came all the way from Australia and we thought the weather was better than ours!

- J and M, Aug 2022
C and S Aug 2022

“Great location, great view, lovely spacious apartment AND we had fantastic weather!”

- C and S, Aug 2022
The F's Aug 2022

“We stayed and had a fantastic stay.”

Loved the views, beds were great. A lovely spacious apartment and we had fantastic weather!

- The F's, Aug 2022

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Summary

Penthouse duplex apartment
Three bedrooms: 1 x super-king-size (zip/link can be twin on request) with freestanding bath and en-suite walk-in shower over, basin and WC, 1 x super-king-size (zip/link can be twin on request) with TV and en-suite walk-in shower over, basin and WC, 1 x ground-floor twin (zip/link can be super-king-size on request) with TV
Bathroom with bath, shower over, basin, heated towel rail and WC
Open-plan living space with kitchen, dining area, sitting area and balcony.
Central heating
Electric oven, induction hob, microwave, fridge/freezer, washing machine and dishwasher
4 x TVs, Blue Ray DVD player, DAB radio, and WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Stair gate, travel cot and highchair available on request
Designated parking for 1 car
Balcony with sun loungers and furniture
Complimentary spa passes are provided for 2 guests at HarSPA at the Harbour Hotel, the passes include 20% discount off spa treatments, food and beverages (excluding offers) Access is valid until the 8th September 2025, Membership is reviewed annually by the owner for the following year and is subject to renewal, please call the spa on arrival to the property to arrange your entry
One well-behaved pet welcome
Sorry, no smoking
Shop 0.3 miles, pub 0.1 miles, beach 0.2 miles

The property

Porthminster Penthouse in St Ives, Cornwall, has all you need for a self-catering holiday while being ideally placed on the Cornish coast and within easy reach of local amenities. Inside, an open-plan living space with a TV to curl up in front of, a dining area to enjoy home-cooked meals, and a well-equipped kitchen provide the ideal communal place for your company to enjoy. Views across the bay and across the North Cornish coastline are even more magnificent while lounging on the balcony with a drink in hand as you lean back on the sun loungers. When it's time to sleep, three wonderfully presented bedrooms await you, each with zip/link mattresses, TVs, and lots of storage; two super-king-size bedrooms have en-suites, while the twin has the family bathroom on the lower floor, allowing everyone to get ready with ease. Take advantage of the hotel's amenities by going down to the pool, then getting a spa treatment and closing with a nice meal at the restaurant. Porthminster Penthouse has two memberships with HarSpa which are valid until 8th September 2024. Memberships will be reviewed by the owner and renewed at the owner's discretion. Direct access to Porthminster Beach is also available through the gardens; enjoy the white sand beach and crystal clear waves before stopping at the widely famous Porthminster Beach Café. St Ives is an art lover's and painters' paradise, with a plethora of charming shops and galleries to explore, as well as a fantastic range of pubs and cafés. You can travel further afield to the popular Carbis Bay or even further to the famous Penzance. Penzance is a charming town recognised for its many attractions, such as the Tremenheere Sculpture Gardens and the National Trust - Trengwainton Garden. For the adventurous walkers in your party, the town also has a nice promenade with stunning views of Mount's Bay and the Lizard Peninsula. Choose Porthminster Penthouse for a memorable Cornish break.

Peninsula Apartments

Peninsula Apartments are in an enviable position overlooking the world renowned, Blue Flag award winning Porthminster Beach and boast mesmerising maritime views across St Ives Bay to Godrevy lighthouse, made famous by Virginia Woolf’s novel.

Note: This property has a Good Housekeeping bond of £250.

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About the location

ST IVES

Penzance 6 miles.

One of Cornwall's prettiest harbour towns, St Ives offers narrow streets, tight-packed cottages nestling around the quayside, the Tate Gallery and Barbara Hepworth museum, fabulous beaches, superb shops, a thriving community of artists, great pubs and restaurants and much more. With its semi Bohemian lifestyle and romantic air, it's easy to see why this is the county's premier holiday resort. The surrounding area has much for the visitor to see and do with abundant wildlife, fabulous coastal walks, top quality surfing and the Celtic mysteries of the Land's End Peninsula are all within easy reach. A superb destination!

Note: This property has a Good Housekeeping bond of £250.

Lift access to each floor within Peninsula.
Lift access should not be solely relied upon as if not operational due to maintenance / fault you will need to use the stairs.

Parking
Please note there is a limited height in the underground car parking space. The Parking dimensions are: Width = 250cm; Length - 450cm; Height - 215cm. Please take driving in and out of the parking space as the space has a bollard which can go up and down to ensure the space is only used by residents.

SKY TV: The owner is pleased to be able to provide this property with Sky TV, please check the description for the Sky package provided. Please note that the PIN to the Sky box cannot be provided. Therefore there may be viewing restrictions applied during the day as per Ofcom regulations e.g. Watershed limitations. We apologise for any inconvenience caused.

This property offers the following short breaks:

Winter
Last minute
Christmas

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Features

Reviews & Ratings

“Great apartment let down by poor maintenance and service.”

“An absolute dream of a place.”

“When we arrived the balcony had obviously not been cleaned.”

“I wish I'd read the rest of the feedback before booking.”

“We came last Nov and loved it but there were a few issues that have still not been fixed smell in bathroom spotlights not working.”

“Fantastic apartment great views over Porthminster Beach and beyond very warm and cosy will definitely stay again”

“Loved our stay in this fabulously positioned, very comfortable apartment and disappointed that it is fully booked for the week we need next year.”

“On arrival we noticed that the upstairs bathroom and downstairs shower room both have very bad smells.”

“Limited parking not great for a family with 3 cars, that apart a great penthouse with superb views”

“Absolutely loved staying here!”

“Unfortunately we had issues with the hot water which meant we were several days without being able to bath or shower.”

“Great location.”

“A lovely apartment, very spacious and clean.”

“Lovely apartments, lots of space and very clean.”

“Great week and excellent weather.”

“Great apartment.”

“Spectacular place.”

“Have had a delightful stay in this lovely apartment.”

“Loved every second of our stay in this apartment.”

“Car parking in the garage was so bad with people blocking us in we will not be back”

“Absolutely fantastic apartment and the view watching the fireworks on the beach was amazing!”

“Had a great holiday celebrating a birthday, fantastic time in St Ives.”

“We have had a fantastic weeks stay here in this beautiful apartment.”

“Very nice stay and very lucky with the weather.”

“Very lucky with the weather, sunshine all week!”

“Great location, lovely views, lovely spacious apartment.”

“Apartment was perfect, loved the view.”