“Unfortunately we weren’t terribly impressed with this apartment.”
We would not stay here again unless a lot of work is done to improve it.
The large sofa in the lounge is very uncomfortable and saggy and needs replacing. Although SKY t.v offered we couldn’t find it. The You View box seemed difficult to navigate although we have one at home. A good-sized room though with wonderful views.
The main bedroom is very cramped, with the wardrobe too near the bed and the overhanging cupboards too easy to hit when accessing the bedside table if tall. The en-suite shower room is also very small and water pressure poor. Cracked mirror and slow drainage of sink, which seems to be a recurring problem looking back at other comments. When we stripped the bed on leaving we found the duvet stained.
The main bathroom is a very good size, with an excellent mirror over sink and plenty of shelving. However, we found the old-fashioned mixer-type shower in bath difficult to use and control as water pressure erratic, and both showers couldn’t be used at same time.
The radiator in dining room (and hallway) rusty and there seemed to be a bit of damp on outside wall. A good size room though with a nice table and chairs, crockery and glasses.
In the kitchen, the toaster only worked if lever held down and under-cupboard lights didn’t work, both of these we mentioned in the ‘Fix Me’ book,
We thought the carpets were terribly stained and grubby.
Also, although a non-smoking apartment it was obvious a smoker had used it. The en-suite and bedroom were particularly bad.
The garage problem has been well-documented but we did manage to get our VW T-Roc in, although you need to be pretty mobile to get out!
These apartments are in the perfect location and are priced to reflect this, but we feel the general standard of this particular apartment needs to improve to justify the cost.
Thank you very much for your comprehensive Feedback following your recent stay at North Shore and we are extremely sorry to hear that you were not impressed with the property. We have passed your comments on to the property owner plus our Property and Housekeeping teams for their attention. With regards to the garage parking provided for guests staying at North Shore, we are pleased that you were able to make use of this during your stay but as we are aware that it is not suitable for all vehicles, the dimensions for the garage are provided on the property’s webpage to enable potential guests to determine if it will be suitable for their vehicle before making a booking. Additional parking is also available in one of 3 visitor bays at the Compass Point development on a first come first served basis. Thank you again for taking the time to leave your comments. Kind regards, The Carbis Bay Holidays Team
Property Owner
