“I;ve left a few comments in the Owner's "Fix Me" book at North Shore.”
1 Better instructions on the directions to locate the key safe box and the bin store in which the key box resides.
2 Review and update the North Shore Quick Quide book and instructions in relation to - operation of the central heating system - and - leaving day procedure which is unclear on used bedding and towels and conflicting info on return of keys procedure.
3 I visited alone ao only used a few of the rooms and facilities at North Shore but I would note that the property would benefit from a poper mixer shower in the main bathroom rather than the "old fashioned" fussy shower fed from the bath mixer taps.
4 I was aware of the lack of geberalparking at Compass Point from previous visits and the allocated garage parking for North Shore in particular so I left my car at home and travelled by public transport. I think that the really limited parking provision for North Shore and at Compass Point generally needs to be given a greater highlight in the property description of the CBH website and brouchure
All in all a great apartment for a single or couple who are prepared to comprimise on immediate access to car parking both within the Compass Point complex and at the adjacent railway station £5 a day car park as it could be a frustrating need to use the Cornwall Council Porthrepta car park or the Saint Anta church car park £4 a day both located some distance away on Porthrepta Road
Dear Mr Whetter, thank you for taking the time to leave Feedback and comments following your stay at North Shore and we do hope you enjoyed another good stay with us in Carbis Bay. I am sorry to hear you had a problem locating the Key Safe to access the keys for the property. Thank you for bringing this to our attention, we will amend the directive to ensure future guests staying at North Shore do not experience any similar issues. We will also check the Quick Start Guide and update this as required and pass on your comments regarding the shower to the property Owners for their consideration. What a good idea to leave your car at home and travel to Cornwall by train, the Compass Point development is in a great location to facilitate this. With regards to the allocated garage parking for use by guests staying at North Shore, the dimensions for this are noted on the property details on the website so a potential guest is aware of these prior to making a booking, together with some information on the parking at Carbis Bay railway station. We would also recommend Porthrepta Car Park, near to St Anta church, as it is less than ½ a mile away and you are able to book a weekly ticket via the Cornwall Council website. Thank you again for your valid comments and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner