“The apartment was not clean at all.”
The bathroom had hairs and dirt in the shower, sink and on the toilet, there was also cobwebs in the shower and we were left with 2 half used toilet rolls and no hand wash. The shower is quite dangerous as it comes out either freezing or scolding and is very difficult to find a suitable temperature meaning we burnt ourselves a few times. The floor throughout was very dirty and clearly hadn’t been cleaned, there was a dead fly on the floor in the bedroom. The sofas in the lounge were filthy, so ...
The bathroom had hairs and dirt in the shower, sink and on the toilet, there was also cobwebs in the shower and we were left with 2 half used toilet rolls and no hand wash. The shower is quite dangerous as it comes out either freezing or scolding and is very difficult to find a suitable temperature meaning we burnt ourselves a few times. The floor throughout was very dirty and clearly hadn’t been cleaned, there was a dead fly on the floor in the bedroom. The sofas in the lounge were filthy, so much so we didn’t even sit on them, they had stains on them and even the throw used on one was dirty as if it hadn’t been replaced/washed from the previous guests. The bedding had rips in and there were no cleaning products in the apartment to try and resolve the issues so we had to buy our own. There were also no spare bin bags for rubbish. It’s a huge shame as this was our first family holiday with our 3 month old and we felt like we couldn’t enjoy the apartment because we were too worried about the lack of cleanliness, especially with our baby. We made this known on our first night to Sykes and they tried to contact Carbis Bay Holidays and received no response, and we are still awaiting a response after leaving nearly 2 weeks later. The apartment is in a great location and could be lovely if it had been cleaned and some of the issues sorted. Overall we were really disappointed and wouldn’t book again.